Shipping Policies

Shipping Policy

Thank you for shopping with La.Ma.Za Elegant Essential'Z! We strive to provide a seamless shopping experience, including fast and reliable shipping. Please take a moment to review our shipping policy below.

1. Processing Time

  • All orders are processed within [1-3 business days] after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
  • Orders may take longer to process during peak shopping seasons or due to unforeseen circumstances.

2. Shipping Rates & Delivery Times

  • We offer standard shipping and expedited shipping options.
  • Shipping rates are calculated at checkout based on your delivery address, the size and weight of your order, and your chosen shipping method.
  • Estimated delivery times:
    • Standard Shipping: [5-7 business days]
    • Expedited Shipping: [2-3 business days]
    • International Shipping: Delivery time varies by destination.

3. Shipping Carrier

  • We use reliable shipping carriers such as [USPS, FedEx, UPS, DHL, etc.], depending on your location and chosen shipping method.
  • Tracking information will be provided once your order has shipped.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.
  • You can track your order status through the carrier’s website or your account on our store.

5. Shipping to Multiple Addresses

  • Currently, we can only ship to one address per order. If you wish to ship to multiple addresses, please place separate orders for each address.

6. International Shipping

  • We offer international shipping to select countries. International shipping rates and delivery times vary.
  • Customers are responsible for any customs duties, taxes, or fees that may apply to international orders.
  • Please note that customs processing times can sometimes cause delays beyond our control.

7. Address Accuracy

  • Please ensure that your shipping address is correct and complete. We are not responsible for delays or missing packages due to incorrect or incomplete addresses.
  • If you notice an error in your address after placing your order, please contact us immediately at Alexus@lamazaessentialz.com so we can assist you.

8. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us at Alexus@lamazaessentialz.com as soon as possible.
  • We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.

9. Holiday Shipping

  • During peak shopping seasons, including holidays, please allow additional time for order processing and shipping.
  • We recommend placing orders early to ensure timely delivery during busy times.

10. Contact Us

  • If you have any questions about your order, shipping options, or delivery times, please don’t hesitate to contact our customer support team at Alexus@lamazaessentialz.com or 407.398.5549.

Thank you for shopping with La.Ma.Za Elegant Essential'Z!